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Privacy policy

Snap Sale is a portal that encourages consumers to quickly and easily request a competitive quote for real estate services. We allow consumers to quickly and easily request multiple competitive quotes from trusted professionals. Our site does not provide quotes directly to consumers. After filling out the forms, you will be connected with our operator who will recommend a verified real estate service provider in your area.

This website is an advertising marketplace for individuals and companies. We are not a real estate service provider. The information you provide may be sent to a licensed real estate service provider.

We do not endorse, guarantee or warrant any services or products of any person or company you choose to assist you with your application. Although we believe that all information provided to you is accurate and reliable, the owners/operators of this website expressly disclaim all warranties, express, implied or statutory, regarding the accuracy, timeliness and/or completeness of the information provided. The content of any information or services contained therein ("Content") is provided on an "as is" basis.

The purpose of this document is to provide you with a comprehensive and comprehensible summary of information about the processing of such personal data, in particular how, to what extent, for what purpose and for how long we will process the personal data, and to also inform you of any individual rights you may have in relation to the processing of personal data.

If you do not understand anything in this document, please do not hesitate to contact us using the contact details below and we will be happy to explain everything in more detail.

At the same time, we refer in particular to Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the Czech Adaptation Act to this Regulation No. 110/2019 Coll., on the processing of personal data, according to which our relationship in connection with the processing of personal data is primarily governed.

I. Who is the controller of your personal data?

The controller of personal data is generally the person who alone or jointly with other entities determines the purpose and means of processing personal data, for which he or she bears the associated responsibility.

For the purposes of this personal data processing policy, the data controller is

eLead.agency s.r.o.,

identification number 192 41 836,

with registered office at Korunní 2569/108, Vinohrady, 101 00 Prague 10.

You can contact him via e-mail notifikace@elead.agency

II. Data Protection Officer

No data protection officer has been appointed.

III. Our guiding principles

We respect and adhere to the highest standards of data protection when processing your personal data and in particular adhere to the following principles:

We process your personal data for the stated purpose, by the stated means and in the stated manner, and only for as long as is strictly necessary in relation to the purposes for which it is processed;

We protect your personal data and ensure its processing with the highest security to prevent any unauthorized or accidental access to your personal data, its alteration, destruction or loss, unauthorized transfers, other unauthorized processing;

we maintain appropriate technical and organisational measures to ensure a level of security appropriate to all possible risks; all persons who come into contact with personal data are obliged to maintain the confidentiality of information obtained in connection with the processing of such data.

IV. What personal data do we process?

The nature of the personal data we collect from you and subsequently process depends primarily on the relationship you have with us (contractual partner, customer, contact requestor, website visitor, etc.) and the purpose for which the personal data is collected.

In particular, we will collect the following types of information from you:

Identification data

Your name, surname, title, gender, date of birth, birth number, home address, nationality, identification number (if you are an entrepreneur), address of registered office or place of business (if you are an entrepreneur), signature.

Contact details

Your home address, correspondence address, e-mail address, telephone number, or any other data you provide to us for the purpose of contacting or arranging your contact details with our contractual partners.

Records of our communications with each other

In particular, records of our email or written communications between us. In some cases we may also use a telephone call recording system with your prior consent.

Information relating to real estate

Information provided by you or obtained by us relating to the ownership and management of real estate.

Information on your energy use and consumption

Information provided by you related to your use and acquisition of (electric) energy, such as in particular who is or was your supplier, what your costs are, what methods you use to acquire energy, etc.

Information on photovoltaic systems

Information you have provided related to your use of photovoltaic systems (subsidies, payback, property ownership, etc.), as well as your level of interest in acquiring a photovoltaic plant.

Ownership and type of property

Information you have provided that is related to your property - type of roof, type of property, etc. Also information on whether you live in your own property or whether you rent.

Information about heat pumps

Information you have provided that relates to your use of heat pumps (subsidies, payback, etc.).

Financial information

Information provided by you or obtained by us relating to financial products.

Billing and payment information

Data from invoices issued or obtained in connection with other payments we make between us.

Other data

For example, data we obtain from your internet browser or from the storage of cookies.

V. How do we collect personal data?

Personal data is primarily provided to us by you on a voluntary basis in the context of orders, by completing surveys, questionnaires, calculators, our training courses or in the context of information and data provided for the purpose of concluding a mediation contract, cooperation agreement or other similar contract. We also obtain personal data from our own activities. We may also obtain personal data from third parties with whom we work or have some other relationship and who are authorised to process and share your personal data.

VI. For what purposes do we collect personal data?

We use your personal data for the purposes arising from our activities, and for most of such processing we do not need to obtain your consent as we are permitted to process it directly by law. We are also entitled (where applicable) to process personal data or categories of personal data for different purposes.

If it is necessary to obtain your consent for any of the purposes, you may withdraw that consent at any time during the period for which it is given.Please note only that withdrawal of consent is prospective and does not affect the lawfulness (and lawfulness) of the processing of personal data up to the time of withdrawal.

The specific main purposes of the processing of personal data are then as follows:

-the mediation of your contact on the basis of the data provided - the legal basis for this processing is the conclusion and performance of a contract and your consent;

-calculation of energy-related costs- the legal basis for this processing is the conclusion and performance of a contract and the protection of our legitimate interests;

-the conclusion and performance of contracts based on your previous order - the legal basis for this processing is the conclusion and performance of a contract;

-the conclusion and performance of cooperation or other contracts with our partners - the legal basis for this processing is the conclusion and performance of a contract;

-communication with you and others in the course of our business and for the purpose of improving our services - the legal basis for this processing is the conclusion and performance of a contract and the protection of our legitimate interests;

-direct marketing (sending newsletters or other marketing emails, text messages or other similar activities) - the legal basis for this processing is the protection of our legitimate interests;

-enabling participation in and administration of our competitions, loyalty programmes and other similar promotions - the primary legal basis for this processing is the conclusion and performance of a contract, however, we may require your consent in a particular case; -participation in training courses we organise - the main legal basis for this processing is the conclusion and performance of a contract and the protection of our legitimate interests;

-providing assistance to public authorities - the legal basis for this processing is to comply with our legal obligations;

-establishing and protecting legal rights, protecting our privacy, our security or our property and/or the rights of you or others and seeking to avail of available remedies or limit our damage - the legal basis for this processing is to protect our legitimate interests and to comply with legal obligations to which we are subject.

VII. How long will we keep your personal data?

We take all steps to ensure that the personal data we collect and process is securely adequate and serves its intended purpose. We will therefore only retain personal data for as long as is strictly necessary in accordance with the principle of data minimisation. We continually assess whether there is a continuing need to process certain personal data necessary for the purpose. If we determine that it is no longer necessary for any of the purposes for which it was processed, we will destroy the data.

Below is an example of some of the times we observe in this context:

- we retain personal data in connection with the performance of our contract for a period corresponding to the relevant limitation periods;

-if we obtain some personal data from you prior to the conclusion of the contract and this conclusion does not ultimately take place, we will retain the personal data for a maximum of 1 year after obtaining it;

-for the purpose of so-called direct marketing, we keep personal data for the duration of our contractual relationship and for a maximum of 1 year after its termination;

-if you consent to the processing of personal data for purposes other than direct marketing, we will retain the personal data for the period specified in such consent or until you withdraw such consent;

-accounting and tax records that we use to support our accounting and tax obligations (and which may include, in particular, billing personal data) will be retained for the period of time specified by specific legislation from the end of the relevant accounting or tax period.

VIII. With whom do we share your personal data?

As a matter of principle, we process your personal data internally and primarily disclose it to our employees or persons with whom we work on a daily basis. However, if necessary to achieve any of the purposes above, we may share your personal data with third parties, both as processors and as separate or joint controllers. However, in this case, we undertake to transfer personal data only to such entities where a sufficient level of data protection is guaranteed in accordance with data protection regulations. At the same time, we are also obliged to transfer your personal data to public authorities in some cases, if this is provided for by law. Finally, we share certain personal data with third parties on the basis of your prior consent.

Specifically, we may disclose your personal data to the following entities, subject to the following conditions:

- entities installing photovoltaic systems, energy suppliers and other contractors - we share personal data in particular with entities that design or install photovoltaic systems, with energy suppliers or with their intermediaries for the purpose of facilitating your contact based on your prior consent. We also share personal data with providers of postal services, IT services, debt collectors, law firms, accountants and tax advisors and providers of printing, advertising and marketing services;

- public authorities and third parties involved in legal or similar proceedings - in accordance with our compliance with other legal obligations, we are also obliged to transfer your personal data to the relevant public authorities such as law enforcement authorities. In the context of any litigation proceedings, your personal data will also be shared with third parties as parties to such proceedings;

- other third parties - we are also entitled to share personal data with, for example, payment recipients, emergency service providers (fire, police and medical emergency services), etc.

IX. What rights do you have in relation to the processing of personal data?

You have a number of rights in relation to the processing of personal data which you can exercise against us through our contacts listed above.

Your request to exercise some of the rights below will be processed within one month (or three months in justified cases, where we will inform you in advance of any extension of this period) at the latest and we will not require you to pay any fee. However, it is also the case that if we receive a manifestly unfounded or unreasonable request (e.g. if there is a repeated request within a short period of time), we are entitled to charge a reasonable administrative fee to cover our costs of dealing with that request.

-Right of access to your personal data - you have the right to request information about whether we process your personal data and, if so, also to be provided with an extract of that data, as well as information about the purposes for which we process it and how long we intend to keep it. We will provide you with the first copy of the extract of processed data free of charge, and may charge an administrative fee for each additional copy to cover our costs.

-Right to rectification and completion of your personal data - if you find that the personal data we process about you is inaccurate, out of date or incomplete, you can ask us to rectify or complete it.

-Right to erasure - you can also ask us to erase the personal data we process about you without undue delay. However, we are only obliged to comply with this request if:

the processing of the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;

you have withdrawn your consent on the basis of which we processed the personal data (and there is no other legal basis for the processing);

you have successfully objected to processing and there are no overriding legitimate grounds for processing;

the personal data has been unlawfully processed;

the personal data must be erased to comply with our legal obligation.

In particular, we will then not comply with your request to erase the personal data if the processing is still necessary for compliance with our legal obligation or for the establishment, exercise or defence of legal claims.

-Right to restriction of processing - you can request that we restrict the processing of your personal data (i.e. that we do not use it, but at the same time do not destroy it completely), but only in the following cases:

you have questioned the accuracy of the personal data (processing will then

be limited to the time necessary for us to verify its accuracy);

the processing of the personal data is unlawful and you do not wish to have

it erased;

we no longer need the personal data for the purposes of the processing for

which it was collected, but you require it for the establishment, exercise or

defence of your legal claims;

you have objected to the processing and we are in the process of verifying

whether or not our legitimate grounds for processing outweigh your objection.

Please note that even if processing is restricted, we may still process

personal data if:

we have your consent to do so;

it is necessary for the establishment, exercise or defence of our legal

claims;

it is necessary to protect the rights of other natural or legal persons.

-Right to data portability - where processing is carried out on the basis of

your consent or for the purpose of entering into or performing a contract, you

have the right, at your request, for us to provide you with personal data

relating to you in a structured, commonly used and machine-readable format or,

where appropriate, for us to transfer that data to another controller.

-Right to object - You have the right to object to the processing of

personal data that is carried out for the purposes of our legitimate interests.

If we are subsequently unable to demonstrate to you that we have compelling

reasons for such processing which override your interests or rights and

freedoms, or which are necessary for the establishment, exercise or defence of

legal claims, the processing of your personal data will be stopped.

You also have the right to object to the processing of your personal data

for direct marketing purposes at any time. In the event of such objection, the

personal data will no longer be processed for these purposes.

-Right to withdraw your consent to the processing of your personal data - if

we use your consent to process your data, you are entitled to withdraw this

consent at any time. Withdrawal of consent will only have future effects,

therefore the lawfulness of the previous processing will not be affected in any

way. Withdrawal of consent must include information about who is withdrawing

consent (i.e. attach your name, surname, home address, date of birth, or other

identifying data) and what specific consent you are withdrawing and to what

extent.

-You have the right to lodge a complaint with the Office for Personal Data

Protection - if you have any reason to believe that the processing of your data

is not going well, you can contact the Office for Personal Data Protection,

located at Pplk. Sochora 27, 170 00 Praha 7, email:

posta@uoou.cz,

telephone: +420 234 665 111.

  X. Do we use automated individual decisions?

We do not automatically process any personal data in the course of our business, nor do we use automated decision-making.

XI. Personal data of other persons

If you provide us with the personal information of others, you agree (i) to inform those individuals of the contents of this document and (ii) to secure all legally required consents to collect, use, disclose and transfer (including international transfers) the personal information of those individuals in accordance with this document.

XII. Do we transfer personal information to a third country or international organization?

We will not transfer personal data to countries outside the European Union or the European Economic Area, or to any international organization, unless we are required to do so to comply with our legal obligations.

XIII. Do we use any data analytics services?

In order to be able to personalize the content of our website, we use services that enable data analysis, in particular Google Analytics and cookies. However, in order to use or store your cookies, we always require your prior consent each time you visit our website.

XIII. Security

In an effort to keep your personal data as secure as possible, we take appropriate technical, physical, legal and organizational measures in accordance with applicable privacy and data security laws. If you have reason to believe that your communications with us are no longer secure (e.g. if you become aware that the security of any personal data you have entrusted to us has been compromised), please notify us immediately using the contact details set out above.

This policy is valid and effective from 9.8.2023

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